FREE WEBINAR
Common Ground: Identifying and Resolving Conflict in the Workplace
NEW DATE: JUNE 29, 2022 | 9:00 am – 12:15 pm
Deadline for registration is June 28
3 CEs
This training is approved for CE for social workers, counselors, and marriage and family therapists in the state of Ohio. This training is approved for chemical dependency treatment counselors in domain S1 (clinical supervision) and prevention professionals in domain PR1 (renewals only) in the state of Ohio.
Level of Course | 200 Intermediate
Conflict is a normal part of any healthy working relationship. When conflict in the workplace is mismanaged, or worse, ignored, it can cause great harm to a productive working relationship. When approached in a respectful and positive way, conflict provides an opportunity to inspire new and creative perspectives and strengthen the working relationship. By learning and utilizing the skills for conflict identification and resolution, you will encourage and grow a positive, respectful, and inspiring workplace environment to better support and endorse the community your organization serves.
Objectives
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- Identify the categories and causes of workplace conflict.
- Describe why it is important to resolve conflict in the workplace.
- Identify the steps in the conflict resolution process.
- Learn and utilize the methods of resolving conflict.
Agenda
9:00 am – Understanding conflict, causes of conflict
9:45 am – Harmful impact of unresolved conflict: destructive to group cohesion/performance
10:30 am – Break
10:45 am – Identify the key skills in the conflict resolution process
11:30 am – Learn and utilize the 5 steps to resolving conflict
12:15 pm – Close
Participants are required to stay logged-in for the Q&A portion of the training for successful completion, as it is part of the educational portion of this course.
Presented by Gwendolyn Rees, LISW-S
Therapist, and Senior Community Lecturer, The Ohio State University College of Social Work
Gwendolyn Rees (she/her), MSW, LISW-S is a social worker with nearly twenty years of experience working in both the not-for-profit and private sectors. Gwendolyn has supervised social workers in case management, behavioral health, and medical settings. Gwendolyn is a therapist in private practice and a Senior Community Lecturer at The Ohio State University College of Social Work. She is a training facilitator on various topics related to the profession of Social Work as well as other clinical and social service fields. Her approach as a presenter is much like her approach clinically and in the classroom— eclectic, engaging, and collaborative.
Evaluations will be distributed within 24 hours after the training via email. You will receive a link where you can submit the completed evaluation. The links come from our Qualtrics survey software, so please be sure to check your spam folder. Evaluations must be completed to receive CE credits. Certificates will be emailed to you within 30 days of the training date.
We strive to host inclusive, accessible events that enable all individuals, including individuals with disabilities, to engage fully. You may request accommodation or inquire about accessibility as part of the Zoom registration process. Please contact us at cswce@osu.edu should you need further assistance.
