FREE WEBINAR
Needs Assessment With Crisis Line Callers
JUNE 17, 2022 | 10:00 – 11:30 am
Deadline for registration is June 16
1.5 CEs
This training is approved for CE for social workers, counselors, and marriage and family therapists in the state of Ohio. This training is approved for chemical dependency treatment counselors in domain C4 and prevention professionals in domain PR1 (renewals only) in the state of Ohio.
Level of Course | 100 Beginner
This interactive training explores how to quickly assess the needs of a caller in crisis and provide effective intervention. This training will provide attendees with best practice guidelines for assessing safety, crisis intervention, and de-escalation techniques.
Objectives
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- Identify best practice tools for assessing risk with crisis callers.
- Define and identify the signs of mental health crisis.
- Apply knowledge of community resources to effectively respond to callers’ needs for mental health services.
Agenda
10:00 am – Introduction and presenter background
10:10 am – Description of call types
10:30 am – Common situations involving phone-based interaction
10:45 am – Suicidal/homicidal screening tools
11:10 am – Solutions for families
11:20 am – Questions, wrap-up and knowledge check
11:30 am – Close
Participants are required to stay logged-in for the Q&A portion of the training for successful completion, as it is part of the educational portion of this course.
Presented by Sally Smith, LISW-S
Supervisor, Right Response Unit
Sally Smith, LISW-S received her Bachelor’s degree in Social Work from The Defiance College, and her Master’s Degree in Social Work from The Ohio State University. She is currently a Supervisor with the Right Response Unit, which is part of the City of Columbus’s Alternative Response plan for public safety. She leads a team of clinicians that are embedded in the city’s 911 call center, where they work with caller’s that are experiencing a mental health crisis, to help them resolve the crisis and get them the right response. Prior to her work with the Right Response Unit, Sally worked for 25 years in the Adult Protective Services field, both in Licking and Franklin County. She is also a part-time therapist with Chrysalis Health Care, where she uses a number of therapeutic modalities including but not limited to Cognitive Behavior Therapy, DBT and Motivational Interviewing.
Evaluations will be distributed within 24 hours after the training via email. You will receive a link where you can submit the completed evaluation. The links come from our Qualtrics survey software, so please be sure to check your spam folder. Evaluations must be completed to receive CE credits. Certificates will be emailed to you within 30 days of the training date.
We strive to host inclusive, accessible events that enable all individuals, including individuals with disabilities, to engage fully. You may request accommodation or inquire about accessibility as part of the Zoom registration process. Please contact us at cswce@osu.edu should you need further assistance.
